Payment Policy
Last updated: August 1, 2026
Currency
All prices, shipping charges, discounts, taxes, and order totals on Hoequipment.shop are displayed and charged in U.S. dollars (USD) unless the website clearly states otherwise.
Accepted Payment Methods
We accept the secure payment methods displayed during checkout. Depending on device, location, and checkout availability, these may include major credit or debit cards and supported digital wallets or accelerated checkout services. A payment method is available only when it appears as an option at checkout.
When Payment Is Taken
Full payment is required when the order is submitted. The payment provider may first place an authorization hold and then complete the charge when the order is accepted or processed. A pending authorization is not always a completed charge and may remain visible temporarily if an order is declined or canceled.
Order Total and Taxes
The product price, any discount, applicable tax, shipping charge, and final total are shown before the customer confirms payment. Applicable sales tax is calculated based on the order and delivery information and legal requirements. We do not add an undisclosed mandatory charge after checkout.
Payment Security
Payments are processed through secure third-party payment providers. Hoequipment.shop does not store complete payment card numbers or card security codes on its own systems. Customers are responsible for ensuring that their billing and payment information is accurate and that they are authorized to use the selected payment method.
Verification and Fraud Prevention
To protect customers and our store, an order may be reviewed for fraud, payment authorization, address accuracy, or other security concerns. We may request reasonable additional verification. We will never ask a customer to send a complete card number or card security code by ordinary email.
We may decline or cancel an order if payment is not authorized, information cannot be verified, the transaction appears unauthorized or fraudulent, or the order violates these policies. If we cancel an order after collecting payment, we will issue a refund to the original payment method.
Failed or Declined Payments
If a payment is declined, customers should confirm their card information, billing address, available funds, and issuer restrictions. The customer’s bank or payment provider controls the reason for a decline. We do not charge a fee for a declined payment, but the customer’s provider may have its own rules.
Refund Method
Refunds are returned to the original payment method. We do not normally issue refunds by cash, check, wire transfer, gift card, or a different payment method. See the Return & Refund Policy for eligibility and processing times.
Contact
For a payment or billing question, contact support@Hoequipment.shop or +1 (352) 600-7898.